We have demo sets at selected Mothercare stores - do call ahead before visiting. Follow us on Instagram @loveamme.official for updates on pop-ups and fairs.

Email us at littlehumans.cs@khi.global or use the contact form on our website. We’ll get back within 1–2 working days.

All LoveAmme products are designed in Singapore and manufactured in China.

Orders are processed in 3–5 working days. Local delivery usually takes 2–5 working days.

If your order hasn’t shipped yet, Whatsapp message us at +65 83814712 as soon as possible to update your address.

Standard local shipping is a flat rate of $4.20. For orders above $90, we offer free delivery. We currently ship within Singapore only.

We don’t offer international shipping at the moment. However, you can find our products at Mothercare in Malaysia and Hong Kong.

For hygiene reasons, used baby products can’t be returned or exchanged unless they’re faulty. Please check our return policy.

Contact us within 7 days of receiving it. Email us with your proof of purchase, a short description of the issue, and a photo or video - we’ll handle the rest.

Yes! All LoveAmme electrical products come with a 1-year warranty from date of purchase or baby’s birth. You may register it here.

The warranty covers the main electrical unit. Accessories and spare parts are not included.

Email us with a photo or video of the faulty part. Our support team will advise accordingly.

Email us with your proof of purchase, issue description, and a photo or video. We’ll take care of the rest.

UV uses light to kill germs - no heat, no water. It’s quick and gentle but doesn’t clean off dirt. Steam uses high heat and moisture to kill bacteria and also helps clean, but it takes longer and isn’t suitable for electronics. Both work effectively - it depends on what you’re sterilising and your routine.

You can sterilise baby bottles and teats, pacifiers, breast pump parts, feeding accessories (e.g. spoons, bowls), clothes and blankets, soft toys and wooden toys, masks and some electronics.

Avoid rubber or latex items - they degrade under UV light. Don’t put in items with unsealed batteries or electronics not designed for UV exposure. If it’s not marked UV-safe, it’s best to double-check the care instructions or check with the manufacturer.

It’s normal for plastic and silicone items to yellow slightly over time with repeated UV exposure. It’s purely cosmetic and doesn’t affect safety. PPSU bottles resist yellowing much better if that’s a concern.

Here’s a general guide:
PPSU plastics: Replace every 1 year or less
PP plastics: Replace every 6 months or less
Silicone items: Replace every 3 months or less

You can sterilise milk bottles, teats, pacifiers, breast pump parts, cutlery, baby plates and bowls, cups, and water bottles - any heat-resistant items that can withstand boiling temperatures.

Do not place electronics, items with batteries, or anything not heat-safe in a steam steriliser. If unsure, check with the item’s manufacturer.

For UV and Steam Sterilisers, our shortest Auto cycle (Sterilise + Dry) takes 30 minutes.

Up to 24 hours - as long as the steriliser stays closed. Once opened, it’s best to use or re-sterilise the items.

If you use tap water, descale every 1–2 weeks. Use a vinegar solution or descaling powder.

Turn off the power and allow the unit to cool before cleaning. Wipe the inner and outer surfaces with a clean, damp cloth - avoid immersing in water or using harsh chemicals. 

Yes, but distilled or filtered water is better. If you use tap water, be sure to descale your steriliser regularly to keep it working well.

No - hot steam may escape and cause burns. Wait until the cycle finishes and the unit cools down.

We use FDA-approved plastic with UV stabilisers to prevent plastic degradation. Plastic is also safer than metal - it doesn’t rust, conduct heat, or react with your baby’s items.

No, plasma technology uses charged ions to sterilise all around - no gas or visible emissions. It works in every corner of the chamber without needing reflective metal surfaces.

The drying function heats the chamber up to 60°C  to help with efficient drying. The sterilising function alone, however, doesn’t generate noticeable heat.

The Storage mode operates in the following sequence: an initial Drying phase, followed by a Sterilise phase, and subsequently a Sterilise cycle every 2 hours to maintain hygiene. Slight warmth may be detected immediately after the drying phase - this is normal and will dissipate naturally within a few minutes. It does not indicate overheating or malfunction.

Estimated operational lifespan of 10,000 hours, depending on frequency of use and environmental conditions.

The filter sponge requires periodic maintenance. You can replace it using the spare sponge provided, or reuse it by rinsing with warm water and allowing it to air dry completely. 

To clean or replace:
• Open the filter screen at the back of the unit
• Remove the sponge filter
• Rinse and air dry if reusing, or insert a new sponge filter

*The LoveClean Pro 2 uses inbuilt UV-C LED modules, not traditional mercury lamps. They last up to 10,000 hours, require no replacement, and are sealed for maintenance-free, consistent sterilisation throughout the product’s lifespan.

Our Auto mode combines drying and sterilisation in one convenient cycle:

30MIN Auto = 25MIN dry + 5MIN sterilise
45MIN Auto = 40MIN dry + 5MIN sterilise
60MIN Auto = 50MIN dry + 10MIN sterilise

Choose a longer cycle if items are heavily rinsed or need extra drying. Each cycle automatically completes both steps - no manual switching needed.

The LoveWarm is compatible with:
• Direct fit: Philips Avent, Spectra, Autumnz wide neck, Simba, and Hegen (with wide-neck adaptor).
• With included adaptors: Tommee Tippee, MAM/Pigeon, and all standard-neck bottles.

The LoveWarm offers 4 temperature settings: 37, 40, 45 and 50°C.

When the LoveWarm is switched off, press the power button once and the battery level will be displayed.

During Warming mode, the left icon glows red. Once warming is complete, the warmer enters Keep Warm mode, the right icon glows orange.

Charge Time: 3H
Note: Charging via laptop or power bank takes longer than a wall socket.

Battery Life: 40MIN / around 4 to 10 feeds, depending on your milk’s starting temperature.

The warmer automatically adjusts the warming time for your milk - no settings needed. Warming time depends on your milk's starting temperature.
From the refrigerator: about 6 minutes
From a cooler bag: about 4 minutes

The LoveWarm keeps milk warm for up to 5 hours.

Yes, the LoveWarm uses Li-ION batteries and should be placed in carry-on baggage. Always check with your airline and destination for specific guidelines.

Yes, the LoveWarm can be used while charging.

Safety tip: Always place the warmer on a stable, flat surface while charging and in use. Avoid contact with water or damp areas when plugged in.